Questions and answers
What people ask us most about numbers, incoming codes, refunds, top-ups and their account.
Numbers and codes
So what exactly is a virtual number?
A number you enter into an app instead of your own. The verification SMS the app sends appears in your dashboard. No SIM card or second phone needed.
If no code ever arrives, am I charged?
You aren't. A one-time number waits 20 minutes, and if no text comes, its price goes back to your balance on its own.
Which apps does it work with?
Pick from 104 apps in the list, among them WhatsApp, Telegram, Google, KakaoTalk, Instagram and TikTok. Anything missing works through "Other app".
Can I make calls or send texts?
No. It only receives incoming SMS.
Will the same number work again months later?
A one-time number receives one code. If you'll need to verify again, use a 7, 30 or 90-day rental number.
Could someone else read texts sent to my number?
No. Messages for your numbers are only visible in your account and never published.
Paying and pricing
What decides the price?
Each app and country has a price per number. The cheapest right now: $0.09. You see it before you buy.
How little can I top up?
From $50 up to $10,000. A few countries get a lower minimum of half that, shown on the top-up page.
How do I pay?
Seven coins: USDT, USDC, BTC, ETH, BNB, SOL and LTC. For the stablecoins you'll also choose a network.
What bonus do top-ups get?
$100 +20%, $200 +25%, $300 +30%, $500 +35%, $1,000 +40%, $3,000 +45%, $5,000 +50%. A custom amount gets the bonus of the largest card at or below it.
Account and rules
What's needed to register?
Only a username and password. Add an email later if you'd like to sign in with it.
Can one person have several accounts?
Up to 3 from the same network.
I can't remember my password.
Accounts with an email: send a support request with the Account type. Still signed in on some device? Set a new password in Settings.
Is anything not allowed?
Taking over other people's accounts, fraud and spam are not allowed. Accounts used that way may be blocked.
Still have a question?
Log in and write to Support in your dashboard. Include the order number from My numbers so we can check faster.
Contact support